Refund Policy
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- Refund Policy
πΈ Refund Policy Effective Date: 2025/07/13 At NehTV, we aim to deliver a quality experience. However, we understand that issues may arise. Here is our refund policy: 1. Free Trials New users may be offered a 7-day free trial. You will not be charged unless the trial ends without cancellation. 2. Refunds We do not offer refunds for: Change of mind Forgotten cancellations Partial subscription usage Incompatibility with your device or internet connection Refunds may be approved in the following cases: Double billing or accidental duplicate payment Proven technical error on NehTVβs side preventing access 3. How to Request a Refund Send an email to info@nehtv.com within 7 days of the charge. Include: Your full name Email used to register Description of the issue 4. Processing Time Approved refunds will be processed within 5β10 business days. Refunds will be returned via the original payment method. π Contact Information NehTV π§ info@nehtv.com π Pretoria Central, South Africa, 0002